Refund Policy

longchampdepot.com formulates standardized and humanized refund rules to protect the legitimate shopping rights and interests of every customer, and all refund services comply with the platform unified service specifications.

We support a 60-day free return policy for all eligible products. Within 60 days after you receive the goods, if you are not satisfied with the product for personal reasons or the product does not meet your expectations, you can apply for return and refund in accordance with the official process.

Our platform provides free return service. Customers do not need to bear additional return freight when applying for eligible returns, reducing your after-sales cost and improving shopping experience.

After we receive and inspect your returned goods to confirm they are intact and meet the return conditions, we will initiate the refund process immediately. The funds will be returned to your original payment account within 5 to 10 working days.

All transactions and refunds on longchampdepot.com are settled in unified USD currency. The refund amount will be calculated and returned in accordance with the actual payment amount of your order without hidden deduction.

Products with man-made damage, excessive wear, missing accessories and non-original packaging will not be allowed to apply for return and refund. We will strictly check the returned goods to ensure fair implementation of the refund policy.